Because we are New Zealand’s leading independent customer service orientated camping & outdoor equipment store. Try us today. Unlike most other retailers, our value-added service extends past the payment for your product. At EquipOutoors, we strive to balance price with service. In addition to our everyday low prices when you buy from us you get fast shipping, genuine manufacturers warranties with support, expert advice from experienced knowledgeable staff, access to replacement/repair parts, ongoing customer support and access to our membership Equip+ Loyalty points program. If you are after a service orientated company then welcome to our store.
10 Reasons to shop with us
We are committed to bring you the best products available locally and from around the world. These include Kiwi Camping, OZtrail, Coleman, Zempire, Campmaster, Black Wolf & Companion to name a few. Check out of full range of brands
here
2. Experienced Knowledgeable Staff
When you visit us or talk to us, you will deal with staff that 100% love what they do. They will in most cases have at some stage used the product or similar products your asking about. This goes a very long way to better understanding your needs and ensuring that you get the right gear for your needs.
Found a better price? We’ll match it - Heck, we may even be able to beat it ! - PLUS give you Equip+ Loyalty Reward Points !
4. Manufacturers Warranty Support with EquipOutdoors backed guarantee
EquipOutdoors stands by all the product we sell. Should any item have any sort of defect in materials or workmanship, even after use, we will repair, replace or exchange it at our discretion and within our powers and in accordance with the manufacturers warranty terms & conditions, whilst meeting our obligations under the Consumer Guarantees Act 1993 & Fair Trading Act 1986.
That’s a pretty rock solid guarantee.
We currently offer 12 month interest free terms (conditions apply) via GEM Visa/Creditline. Afterpay with – 4 x Interest Free Payments is also available online.
Orders for in stock items received prior to 2.00 pm Tuesday to Friday are typically dispatched the following business day.
Orders received over the weekend are processed the following Monday and orders received on Mondays are processed the following day (Tuesday) and dispatched accordingly (Statutory holiday days excluded) - Check out or full Shipping & Delivery policy
here
That’s right! When you signup as a member shipping is free on all orders over $150.00! - T&C's apply.
Earn Equip+ Loyalty points when you shop with us online or instore. Simply signup as a member and you will start earning with every purchase. Check out the full details of our Equip+ Loyalty Points program
here
Our range is massive! We stock, sell & service some the best Camping & Outdoors brands available in New Zealand. Kiwi Camping, OZtrail, Coleman, Zempire, Campmaster, Black Wolf & Companion to name a few. Check out of full range of brands
here
It’s ok to change your mind. Just make sure you don’t use the gear you want to return and it’s still in it’s original packaging. Then, get in touch with us within 30 days either on the phone, by email or via the Resolution Centre in your online account and we’ll sort it from there. Our full returns policy terms and conditions can be found
here
Being an independent business gives us the freedom to source, test and range the best quality products at the best price from a large range of suppliers, as well as some exclusive international brands only available from us. With our larger volumes comes better buying power from bigger brands which means better prices and bigger savings for you. Our prices are competitive and coupled with our fast & reliable delivery we can provide you with your outdoor gear needs quickly and effortlessly.
We aim to provide the same practical knowledge, service & advice online as is offered in our store. If you have any questions regarding sales, products or expert tips please contact us here.
We offer payment via credit card, Visa, Mastercard, Amex*, PayPal, Q Card**, Afterpay & Direct Bank Deposit. Finance options include, GEM Visa/Creditline.
* Online only, ** In-store only
Our website is dynamic, easy to use, safe and secure using a 128 bit SSL encryption protocol, the most secure online shopping protocol.
We are proud of our customer service record and will go to great lengths to keep our customers happy. EquipOutdoors will replace or refund any item that is faulty or damaged on arrival. Please refer to our full returns policy here
